Yes! Every piece begins with my designs at the bench. Depending on the design, I use traditional fabrication, wax carving, lost wax casting, and stone setting techniques. My cast pieces are cast locally here in Michigan, then come back to my studio where I individually finish each one by hand.

I work primarily in sterling silver, fine silver, bronze, platinum, and solid 10k, 14k, and 18k gold. Metal and gemstone options vary by design, so you’ll find the exact materials listed on each product page.You won’t find mystery metals pretending to be fine jewelry around here. 😉

Ready to ship means exactly that: the piece is already made and is ready to head your way.Made to order pieces are created specifically for you after you order. This includes many of my Signature Designs and pieces offered in your choice of metal, gemstone, or size.

It depends on the piece! Ready to ship jewelry typically ships much sooner, while made to order pieces require time at the bench. You’ll always find the current estimated turnaround time on the individual product listing.If you need something by a specific date, reach out before ordering and I’ll let you know what’s possible!

For the most accurate fit, I always recommend having your finger professionally sized by a jeweler especially for a made to order or fine jewelry piece.Keep in mind that wider bands can fit differently than thinner ones, so make sure you’re being sized for a band similar in width to the ring you’re ordering.

Sometimes! Whether a ring can be resized depends on its design, metal, stones and how much the size needs to change.Because many pieces are made specifically for the size ordered, please double check your ring size before purchasing. If you realize there’s an issue, please reach out and I’ll let you know what options are available.

All sales are final, so I don’t accept returns or exchanges. Because much of my work is handmade or made specifically for you, please read product descriptions and sizing information carefully before ordering.That said, if there’s ever an issue with your order, please contact me. I’m always happy to talk through it and help however I can.Read the full Shipping & Returns policy →

Every order is carefully packaged and shipped with insurance. Once your package has been shipped, I’m not responsible for loss, theft, delays or damage while it’s in the carrier’s possession but if something goes wrong, please reach out. I’ll help however I can with the carrier or insurance process.See full Shipping & Returns details →

I stand behind my own work and am always happy to discuss repairs or maintenance for Twistful Thinking jewelry.For jewelry made by another jeweler or manufacturer, reach out with a few photos and details first. I’ll let you know whether it’s something I’m able to take on.

Absolutely. Custom work is a big part of what I do, from completely original pieces to engagement rings, wedding jewelry, and meaningful pieces designed around stones you already own.Custom projects begin with an inquiry so I can make sure your idea, budget and timeline are a good fit for my process.Explore Custom Jewelry + submit an inquiry →

Yes! I love giving meaningful jewelry a new life. Depending on the piece, I may be able to reuse your gemstones and/or precious metal in a completely new design.Every heirloom redesign is different, so the first step is submitting a custom inquiry with some information and photos of what you have.Start a Custom Jewelry inquiry →

Treat your jewelry like something you want to keep forever. Remove it before sleeping, showering, swimming, exercising or using household chemicals, and store it somewhere clean and dry when you aren’t wearing it.Metals naturally change with wear and time, that’s part of owning real jewelry. A little regular care will keep your pieces looking their best for years to come.

Possibly! Available metal and gemstone options are listed on each product page, but if you have something specific in mind that you don’t see listed, reach out. I’m always happy to talk through what might be possible.

Absolutely. I work with lab grown diamonds, moissanite and a wide variety of natural/labr grown gemstones. If you’re creating a custom piece, I can help source stones that fit your design, preferences, and budget.

Yes, in many cases! I love designing around stones that already have meaning to you. I’ll need to evaluate the stone first to make sure it’s suitable for the design and safe to work with, since not every gemstone can handle the jewelry making process.Have a stone you’d like to use? Start a Custom Jewelry inquiry →

Sometimes! Rush availability depends on the piece and my current bench schedule, so please reach out before placing your order if you need it by a specific date.If I’m able to accommodate your timeline an additional rush fee may apply.